Citrix Systems is a multinational American company that provides server and desktop virtualization, networking and software (Wikipedia).
The University of tromsø use Citrix to virtualize applications that require extra security. This is applications like Agresso, Paga, FS, Syllabus, remote desktop etc.
Access to the Citrix client
To access the software, the client version of Citrix needs to be installed on the computer you are using. This software can be downloaded from https://cag.uit.no, http://receiver.citrix.com or via Software Center for University computers (See the manuals below for more detailed information)
The Citrix client is already installed on the university's computers. If the client is not available on the computer you are using, you can install the program by following this guide: Citrix - Installation and usage office computers (Win)
Privately owned computers
To access the Citrix Applications, the first thing you must do is to install Citrix Receiver on your computer. Follow the instructions in the manuals below.
- Citrix - Installasjon on Private Computers (Win)
- Citrix - Installasjon Private Computers (Mac). Pdf [LINK]
- Citrix - Installasjon IOS (iPhone, iPad)
- Citrix - Installasjon Android (GalaxyTab, HTC, Samsung S3, etc.)
About Citrix - How it works
When you start a program on your computer, everything you do takes place on that spesific computer. For example: If you start Microsoft Excell on your PC, All the work related to opening the program, Working out calculations, saving the files etc. is done locally by your computer.
When you use an application that is installed on a Citrix server, the server (not your PC) does all the work tasks related to that program. You are basicly remote controlling the program from your computer.
IT support announcements:
Vedlikeholdsarbeid trådløsnettet i Harstad
All IT-support announcements (archive)
Responding to phone and mail requests
- Monday -Thursday: 08:00 – 18:00
- Friday: 08:00 - 15:45
Visiting hours for the service desk
- Monday -Thursday: 09:00 – 15:45
- Friday: 09:00 - 15:00
Closed for lunch (Every day)
- 11:30 - 12:00