Printing - technical information
In order to send a print job to UiT's printers, computers will need printing software. Due to the sheer amount of different computers and printers at UiT, you should make yourself familiar with the role your computer serves in our network, which printer type you need installed ("PullPrint" vs direct print), which drivers you need, and which operating system your computer uses (Windows or Macintosh).
Your computer's role
The printer installation process changs depending on the role the computer serves in our network. We distinguish between the following categories.
Windows 7 and Windows 10 computers
- Office computers in the AD domain
- UiT office laptops in the AD domain
- Laptops outside of the AD domain (privately owned computers have only access to mobilprint).
In most instances, UiT-computers come pre-installed with printers. If the printer you wish to use is not available, mail email@example.com and include the information detailed on our main "Printing" page.
- Office computers in the AD domain with LANDesk installed: Please refer to the following manual: Printing: Installing PullPrint on Macintosh (UiT computers)
- Office computers in the AD domain without LANDesk installed: Please refer to the following manual: Printing - Installing PullPrint on Macintosh (UiT computers)
- Privately owned laptops not in the AD domain: For manual installation of print drivers, please refer to the following manual: Printing - Installing printers on Macintosh (private computers)
There are two main types of printing. "Pullprint" and "Direct printing".
Using PullPrint, you can collect your documents at any supported printer. This is the main printing solution utilized by UiT.
The University uses a multitude of Xerox models offering different sets of functions (colours vs. black and white, stapling etc.), and these are sorted into four groups.
- Xerox75xx series (Colours, Duplex, Stapling) (These drivers will work for the vast majority of printers)
- Xerox57xx series (Black&White, Duplex, Stapling)
- Xerox73xx series (Colours, Duplex, Stapling)
- Xerox76xx & 77xx series (Colours, Duplex, Stapling)
On windows computers, driver selection is automatic. On Macintosh, you'll need to choose which driver to install. If you install the drivers through Managed Software Center or Lireg, we recommend you use the Xerox75xx series, as this will work with most printers.
If you require the use of specific printer functions, you need to install the drivers that correspond to the printer model of the PullPrint printer you usually use. This will ensure that your computer and the printer can communicate properly. Examples of functions that may require specific print drivers include folding and postprocessing. If you are not sure which driver set to install, check the front of the nearest Xerox printer. You should find the model number there. (an example would be Xerox 7525. In this case, install the PullPrint75 drivers). Please note that you will not be able to use colour print when printing to PullPrint57 as Xerox' 57-series does not support colour.
If you wish to use a specific printer not connected to PullPrint, you will need the correct drivers for this printer. In order to install these, you need to know the printer's name and location.
If this is a UiT Windows PC, these printers are usually pre-installed on the computer. If you use a Mac, you can add these printers by following the instructions given here: Printing - Installing Pullprint on Macintosh (UiT computers)
IT support announcements:
Vedlikeholdsarbeid trådløsnettet i Harstad
Oppretting av Sharepointgrupper gjennom "Teamwork" fungerer ikke
All IT-support announcements (archive)
Responding to phone and mail requests
- Monday -Thursday: 08:00 – 18:00
- Friday: 08:00 - 15:45
Visiting hours for the service desk
- Monday -Thursday: 09:00 – 15:45
- Friday: 09:00 - 15:00
Closed for lunch (Every day)
- 11:30 - 12:00