ID-card - Keycard

You ID-card serves as a key for the buildings and rooms at the university. 

Staff and Emeritus / Emerita

  1. What permissions you have on your ID card depends on wether the correct information has been sent to idkort@uit.no by the administration at your departmen/faculty
  2. If your ID card does not give you access to the building / doors you are supposed to have access to,  send a request from your e-mail address at the University of Tromso to idkort@uit.no about which permissions you need on your ID card.

Students

  1. What permissions you have on your ID card depends on which instututt / faculty you belong to. This information is provided from FS (The student database)
  2. If your ID card does not give you access to the building / doors you should have access to, please contact the information desk at your faculty. The staff in the information desk will forward your request to idkort@uit.no.

Forgot the PIN-code to your ID-card?

Log on the web site https://adgangskort.uit.no/?locale=en to find your PIN code.

Troubleshooting: Error Situations by presenting the card reader

  • RED LIGHT before pin has been entered: The card does not have access to buildings / rooms (see section 2 above)
  • "NO ACCESS": The card does not have access to buildings / rooms (see section 2 above)
  • YELLOW LIGHT when presenting card then RED LIGHT after PIN has been entered: The card has access, but the PIN code is incorrect (See section 3 above)
  • NO RESPONSE FROM CARD READER: Magnetic / Chip does not work.
    • Students: Take the card to Student information desk in the administration building to have the cards Magnetic Stripe/ chip tested. Faulty cards will be replaced
    • Employees: Take the card to the Oracle office in Teorifagbygget house 2 to have the cards Magnetic Stripe/ chip tested. Faulty cards will be replaced

Regarding information storage

  • When this card is used for access to buildings/rooms, information about this usage is stored in our systems for 60 days before deletion.
  • This information is stored according to regulations given by Datatilsynet
  • This information can be used for maintenance and troubleshooting purposes
  • This information can be handed over to the police as a part of  criminal investigations
  • Information regarding the use of your card will not be used for any other porpose

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Opening Hours

Responding to phone and mail requests

  • Monday -Thursday: 08:00 – 18:00
  • Friday: 08:00 - 15:45

Visiting hours for the service desk

  • Monday -Thursday: 09:00 – 15:45
  • Friday: 09:00 - 15:00

Closed for lunch (Every day)

  • 11:30 - 12:00