Outlook 2016 - Send replies to another address

Outlook allows you to choose a separate email address for replies to a mail you send. This is useful if, for instance, you wish to send an email to multiple people and want to direct their replies to a specific mailbox, such as a shared mailbox or a Request Tracker (RT) queue.

1. In Outlook, open a new outgoing email

2. Select the "Options" tab

3. Select "Direct replies to"

4. In the "Have replies sent to" field, enter the email address you wish to direct the replies to

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