TOPdesk: Contact information regarding change of ticket tracker system at UiT

We have changed out ticket tracker system, and one consequence of this is that previous mail addresses directed at our old ticket tracker system does not work. You will find the working contact forms and mail addresses on this page.

Students and employees can contact us through our self service portal by clicking on the red button above. The self service portal is for the moment only available for people with a university IT-account. Please see the information below on how to contact us if you do not have such an account.

Department of IT

  • You can contact us throuch the email shown in the right collumn of this page
  • Some services under the Department of IT can be reached directly through the following mail adresses
    • Arkivet/Dokumentasjonsforvaltning: arkiv@hjelp.uit.no
    • Mediasitestøtte: ita-utdanningstjenester@hjelp.uit.no
    • IT-Bestilling (Bestilling av IT-utstyr): ita-bestilling@hjelp.uit.no

Department of Property management

  • Key card/Access card: adgangskort@hjelp.uit.no
  • Parking: parkering@hjelp.uit.no
  • General services: bea@hjelp.uit.no

Infotorget helsefak

  • The service desk for the faculty of medicine: info.helsefak@hjelp.uit.no

Department of communication

  • Kanalforvaltning: Answers questions regarding the UiT web pages, Tavla, Wordpress etc: fuf-kom-kanalforvaltning@hjelp.uit.no

Department of student administration

  • Studieopptak/Adminssion: admission@hjelp.uit.no
  • The Exam group: Answers questions related to exams at UiT: eksamen@hjelp.uit.no
  • The student administrative system group: Answers questions related to administrative systems administered by this department: til ssa-system@hjelp.uit.no

Student administrative groups at institutes

  • Department of health and care sciences (IHO): studie-hf-iho@hjelp.uit.no
  • Depatrment of Education (ILP): studie-hsl-ilp@hjelp.uit.no

UiT Information centre (For students)

  • UiT Infosenter: studieinfo@hjelp.uit.no

The University library and Result

For general request toward the library, send your request to: post@ub.uit.no

  • Endnote: endnote@hjelp.uit.no
  • Leganto: leganto@hjelp.uit.no
  • Research Data: researchdata@hjelp.uit.no
  • Result: postmottak@result.uit.no

 

 

 

 

 





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Opening Hours

Responding to phone and mail requests

  • Monday -Friday: 08:00 – 15:00

Visiting hours for the service desk

  • Monday - Friday: 09:00 – 15:00

Service desk closed for lunch

  • 11:30 - 12:00