Lucia Castro Herrera,
Terje Gjøsæter
:
Overcoming the limitations of social media analytics: Dynamic capabilities and workaround strategies for inclusive and resilient public service continuity
International Journal of Disaster Risk Reduction 01. August 2026
DOI /
ARKIV
Lucia Castro Herrera,
Terje Gjøsæter,
Tim Alexander Majchrzak,
Devinder Thapa
:
Signals of Transition in Support Systems: A Study of the use of Social Media Analytics in Crisis Management
ACM Transactions on Social Computing (TSC) 17. January 2025
DOI /
ARKIV
Terje Gjøsæter,
Lucia Castro Herrera
:
Which Diversity? Expanding the Gap Model of Disability for Digital Information Systems
Studies in Health Technology and Informatics 2024
DOI /
ARKIV /
ARKIV
Lucia Castro Herrera,
Terje Gjøsæter,
Tim A. Majchrzak,
Devinder Thapa
:
Signals of Transition in Crisis Management:
Insights from a Study of Social Media Use in Public Service Organizations
Jarl Andreassen,
Martin Eileraas,
Lucia Castro Herrera,
Nadia Saad Noori
:
InCReASE: A dynamic framework towards enhancing situational awareness in cyber incidence response
Lucia Castro Herrera,
Maryam Shahbazi,
Tim A. Majchrzak,
Terje Gjøsæter,
Deborah Bunker
:
Attributes of Continuity in Support Information Systems: A Study of Social Media Listening Experiences
Lucia Castro Herrera,
Terje Gjøsæter
:
Leveraging Crisis Informatics Experts: A co-creating approach for validation of social media research
insights
Lucia Castro Herrera,
Terje Gjøsæter
:
Community Segmentation and Inclusive Social Media Listening
Proceedings of the International ISCRAM Conference 2022
ARKIV
Lucia Castro Herrera,
Tim A. Majchrzak,
Devinder Thapa
:
Principles for the Arrangement of Social Media Listening Practices in Crisis Management
Lucia Castro Herrera,
Tim A. Majchrzak,
Devinder Thapa
:
Ecosystem of Social Media Listening Practices for Crisis Management
Lucia Castro Herrera
:
Configuring Social Media Listening Practices in Crisis Management