📝 International student checklist: getting started at UiT

Before arriving in Norway, make sure you have completed the following:

• Accept your offer of admission
• Apply for housing
• Pay tuition fees (if applicable)
• Apply for a visa or residence permit (if applicable)
• Arrange health and travel insurance
• Sign up for Debut Week International and orientation activities

Read more: 🧭 Your journey to UiT: from admission to arrival for international students

Your UiT user account gives you access to important digital services such as Studentweb, Canvas, My Page, your UiT email account, and other university systems. We recommend activating your account as soon as possible after receiving your admission offer.

✅ Before you start

• Make sure you have access to the mobile phone number registered in Søknadsweb (Application Web).
• If your phone number has changed or is incorrect, update it in Søknadsweb before attempting to activate your account.
• Students from Russia, China and Iran must obtain a Norwegian mobile phone number after arriving in Norway before they can activate their UiT user account.
• Information about obtaining a Norwegian SIM card and mobile phone number is available here: Survival tips for new students
  ⚠️ Need urgent access?
  If you need access to Canvas or other UiT services before obtaining a Norwegian mobile phone number, the issue can usually be resolved through a physical or digital meeting with the IT Department. You must verify your identity and present your passport. IT Support can then use an alternative telephone number temporarily to activate your user account: IT Support - Orakelet

📝 How to activate your account

1. Open the email titled "Aktivere UiT brukerkonto – Activate UiT user account".
2. Click Activate account.
3. Select Cannot use ID-porten.
4. Follow the instructions provided on the webpage.

✅ More information:
User account information and activation guide

🔧 After activation

• Forgot your password?
  Reset your password
• Need help with two-factor authentication?
  Two-factor authentication support
• Having login problems?
  Contact Orakelet (UiT IT Support): Contact IT Support

As a UiT student, you have access to a range of digital services, software, and tools that will support your studies from day one. We recommend setting up these services as early as possible after activating your UiT account.

📧 Microsoft 365

UiT students can download Microsoft 365 free of charge, including:

• Word
• Excel
• PowerPoint
• Outlook
• Teams

💡 We recommend installing Microsoft 365 before the semester begins.

✅ Download Microsoft 365:
Microsoft 365 for students

📧 Set up your UiT email account

Your UiT email account is the university's official communication channel. All important information about your studies will be sent to your UiT email address.

You will receive:

• Course information and updates
• Teaching schedules and timetables
• Examination information
• Messages from lecturers and university administration
• Important student announcements

✅ Set up your UiT email account:

• Outlook for IPhone
• Outlook for Android
• Outllok (internet browser)
• More information: E-mail and Outlook - Overview

🏠 My Page – your student dashboard

My Page is your personal student portal at UiT. It gives you quick access to the digital tools and services you will use throughout your studies.

From My Page, you can access:

• ✅ Timetables
• ✅ Studentweb
• ✅ Canvas
• ✅ UiT Email
• ✅ Parking services
• ✅ Student activities and events
• ✅ Tavla (Student Marketplace)
• ✅ Public transport information
• ✅ Other useful student services

✅ Access My Page:
My Page – student dashboard

🌐 Connect to the Wireless Network (Eduroam)

Use UiT's wireless network on campus and in student housing for secure internet access on your devices.

✅ Get connected:
Wireless network (Eduroam)

🪪 Digital Student ID

Your digital student ID confirms your student status and gives you access to a variety of student benefits and discounts.

• Download the Student ID app from the App Store or Google Play.
• Log in using your UiT username and accept the terms and conditions.
• Your semester receipt is available in the app.
• The app can be used offline.
• The digital student ID is accepted as proof of student status for discounts on public transport and other student services.

🏢 Access Card

As a UiT student, you are entitled to an access card. The card can be used as:

• 📚 Library card for borrowing books and other materials
• 🖨️ Printing card for campus printers
• 🏛️ Access card for buildings, reading rooms, laboratories and other university facilities
• 🪪 Identification on campus

📍 Where can you get your access card?
Visit the nearest Student Information Desk on your campus and bring a valid photo ID, such as your passport or driver's licence.

💾 Software and digital tools

Some courses require specific software or digital tools. Check your course requirements and install any necessary software before classes begin.

✅ Available software and student licences:
Software and digital tools

🖨️ Printing services

Printing services are available on all UiT campuses.

✅ Learn how to print on campus:
Printing services and digital workplace

📝 Step 1: Create and pay your invoice in Studentweb

Please pay the semester fee as early as possible and no later than the applicable deadline.

1. Log in to : Studentweb .
2. Select Payments from the top menu.
3. Choose Create invoice.
4. Use the invoice details provided to complete your payment.

🌍 Step 2: Paying from outside Norway

• Contact your local bank or money transfer service if you need assistance.
• Make sure the correct exchange rate to Norwegian kroner and any transfer fees are included in the payment.
• Allow up to 12 days for international payments to be processed.

💰 Step 3: Request a refund (if you do not start your studies)

If you decide not to begin your studies at UiT, you may apply for a refund of the semester fee.

Send your payment receipt to: ssa-system@hjelp.uit.no

Refund deadlines

• Autumn semester: 1 October
• Spring semester: 1 March

Studentweb is UiT's student self-service portal. After activating your UiT account, you must log in to Studentweb to complete your semester registration and manage your studies.

What can you do in Studentweb?

• ✅ Complete your semester registration
• ✅ Register for courses and examinations
• ✅ Update your contact information
• ✅ Access study-related documents
• ✅ View your grades and academic results
• ✅ View your enrolled courses and study plan

How to get started

1. Log in to Studentweb .
2. Select UiT The Arctic University of Norway.
3. Complete your semester registration.
4. Review your study plan and register for courses and examinations.

❓Do you need help?
Contact:

• For technical and log in issues (all students): Please contact the IT support by filling out this form: Contact form for login issues
• For issues concerning courses in Canvas (Bachelor, Master, and One-year Programme students): studieinfo@hjelp.uit.no
• For issues concerning courses (Incoming exchange students): mobility@uit.no

Canvas is UiT's online learning platform. Once you have activated your UiT account and completed your semester registration, you can access your courses in Canvas.

In Canvas you will find:

• Course materials and lecture presentations
• Assignments and submissions
• Reading lists and course information
• Announcements from lecturers and course coordinators
• Links to digital learning resources

📝 How to access Canvas

1. Activate your UiT user account.
2. Complete your semester registration in Studentweb.
3. Use your UiT username and password to log in to Canvas: Canvas | UiT

🌐 Change Canvas language to English

Canvas is set to Norwegian by default, but you can easily change the interface language to English.

1. In Account Navigation Bar ("Konto" in Norwegian),
2. click the Settings link ("Innstillinger" in Norwegian).
3. click "Rediger innstillinger" on the right side of the page on Canvas,
4. select Language ("Språk" in Norwegian) in the Settings tab for your name ("Innstillinger for + your full name"),
5. click the Default Language drop-down menu to choose English,
6. update Settings ("Oppdater Innstillinger" in Norwegian) by clicking the "Oppdater Innstillinger" button.

📱 Canvas mobile app

You can access Canvas on your mobile device using the Canvas Student app.

• Canvas Student for iPhone and iPad (iOS)
• Canvas Student for Android

❓ Need help?

• For technical and login issues (all students): Contact IT Support (Orakelet) by filling out this form: Contact form for login issues
• For Course-related questions in Canvas (Bachelor, Master, and One-Year Programme students): studieinfo@hjelp.uit.no
• For course-related questions in Canvas (Incoming exchange students): mobility@uit.no

🏠 My Page – your student dashboard

My Page is your personal student portal at UiT. It provides quick access to important study information and services throughout your studies.

From My Page, you can:

• View your timetable
• Access course information and syllabuses
• Follow applications and student services
• Access key student systems and resources

✅ Access My Page:
Log in to My Page

📅 Course timetable

Use the online timetable system to find your class schedules and teaching activities.

• Access the Timetable to view your lectures, seminars and other teaching activities.
• Make sure you use the correct course code when searching for your courses.
• You can also book reading rooms through the timetable system.

📚 Course syllabus and reading lists

Course descriptions, syllabuses, reading lists and other important academic information are available online.

• Course syllabus and reading lists

📝 Changes to your study plan

Bachelor's, master's and one-year programme students

• Any changes to your study plan must be approved by your Programme Coordinator.
• You can find your Programme Coordinator in the programme description in the Study Catalogue.
• Important for visa-seeking international students: To renew your residence permit in Norway, you must normally document satisfactory academic progress, equivalent to at least 30 ECTS credits per semester.
• For more information, see Visa renewal | UiT

Incoming exchange students

• You may make changes to your approved study plan after arriving in Norway.
• Read more about the process: Changes to education plan after arriving in Norway | UiT
• If you need assistance, please contact mobility@uit.no.

❓ Need help?

• Technical and login issues (all students): Please contact IT Support using the studieinfo@hjelp.uit.no
• Course-related questions (incoming exchange students): mobility@uit.no

Your student ID and access card give you access to important student services both on and off campus. We recommend setting them up as soon as possible after completing your semester registration.

📱 Digital Student ID

The digital student ID confirms your student status and can be used to access student discounts and benefits throughout Norway.

• Download the Student ID app from App Store or Google Play.
• Log in using your UiT username and accept the terms and conditions.
• Your semester receipt is displayed in the app.
• The app works offline once activated.

🏢 Access Card

As a UiT student, you are entitled to an access card. The card can be used for:

• 📚 Library services and borrowing books and other materials: University Library.
• 🖨️ Printing services .
• 🏛️ Access control.
• 🪪 Identification on campus.

📍 Where can I get my access card?

Visit the nearest Student Information Desk on your campus and bring a valid photo ID, such as your passport or driver's licence.

🔒 Lost your access card or forgotten your PIN?

If your access card is lost or stolen, or if you need to change your PIN code, you can:

• Log in to MinInfo using your UiT account, or
• Visit the Student Information Desk .

🖨️ Printing Services

Printing services are available on all UiT campuses.

✅ Learn how to print on campus:
Printing services

After arriving in Norway, there are several important administrative steps that international students may need to complete. The information below will help you understand residence permits, police registration, identity numbers, part-time work and access to your student deposit.

🛂 Registration with the police after arriving in Norway

Depending on your nationality and residence status, you may need to register with the police after arriving in Norway.

This guide explains important practical matters such as police registration, residence permits, study permit renewal and employment during your studies.

✅ Read more:
Registration with the police, residence permits and part-time work in Norway

🔄 Renewal of residence permits and study permits

If you plan to continue your studies at UiT beyond your current permit period, you may need to apply for a renewal of your residence permit.

This applies to degree students who continue their studies and exchange students who extend their stay.

The guide includes information about:

• Application deadlines
• Required documentation
• Academic progress requirements
• The renewal process

✅ Read more:
Renewal of study permits for international students (non-PhD)

💼 Working part-time while studying

Many international students choose to work part-time while studying at UiT. A part-time job can help you gain valuable work experience, improve your language skills, build professional networks and supplement your income during your studies.

This guide provides information about:

• Employment regulations for international students
• Norwegian identity numbers
• Tax regulations
• Finding part-time work
• Working rights and responsibilities

✅ Read more:
Working part-time while studying in Norway

💳 Accessing your deposit account (non-EU/EEA students)

If you are required to transfer funds to a student deposit account, you may need temporary access to your money while waiting to receive your Norwegian identity number and open a Norwegian bank account.

• While waiting for your Norwegian identity number, you may access your deposit using a Danske Bank Prepaid Card.
• The card is issued through Samskipnaden (The Norwegian Arctic Student Welfare Organisation).
• The card can be used in shops, ATMs and payment terminals displaying the BankAxept logo.
• Please note: Samskipnaden does not accept cash or cheques.
• Questions? Contact deposit@samskipnaden.no or visit your local Samskipnaden office.

🆔 Identity numbers in Norway

Many services in Norway require a Norwegian identity number. The type of identity number you may receive depends on your nationality, length of stay, residence status and employment situation.

You may need an identity number to:

• Open a Norwegian bank account
• Register with public authorities
• Receive a salary from a Norwegian employer
• Access certain public and digital services

✅ Read more:
Identity numbers in Norway for international students

Not sure who to contact? The information below will help you find the right support service for academic questions, practical matters, technical issues and important student documents.

🎓 Bachelor's, master's and one-year programme students

• Study plan and academic questions: Contact your Programme Coordinator. You can find their contact details in the relevant programme description in the Study catalogue.
• Progress reports for residence permit renewal: If you need documentation of academic progress for a residence permit renewal application, please contact your Programme Coordinator.
• Technical and login issues (Studentweb, Canvas, email, etc.): Contact IT Support using the contact form for login issues .
• Practical matters and student services: For questions about your student ID, access card, printing, transcripts, confirmation of enrolment or other student services, please contact studieinfo@hjelp.uit.no or visit the nearest Student Information Desk.

🌍 Incoming exchange students

• Course-related questions: Please contact mobility@uit.no.
• Traineeship-related questions: Please contact your traineeship supervisor or the UiT contact person who signed your Learning Agreement or research plan.
• Technical and login issues (Studentweb, Canvas, email, etc.): Contact IT Support using the contact form for login issues .
• Practical matters and student services: For questions about your student ID, access card, printing, transcripts, confirmation of enrolment or other student services, please contact studieinfo@hjelp.uit.no or visit the nearest Student onfirmation of enrolment

  If you need official documentation confirming that you are currently enrolled at UiT, you can request a confirmation of enrolment.

  Please contact studieinfo@hjelp.uit.no or visit the nearest Student Information Desk

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  ✈️ Confirmation of exchange period (Erasmus+ students only)

  Many home universities require Erasmus+ exchange students to submit documentation confirming the start of their exchange period at UiT.

  The document may be called:

  • Confirmation of Arrival
  • Certificate of Arrival
  • Certificate of Presence
  • Confirmation of Exchange Period

  Before requesting a signature

  Please contact your home university's International Office or Erasmus+ Coordinator to:

  • ✅ Obtain the correct form
  • ✅ Complete all required student information, including your name, home institution and arrival date

  How to get your form signed

  You can have your Confirmation of Arrival signed:

  • ✅ During the orientation programme (Debut WEEK International)
  • ✅ After the orientation programme by sending the completed form as a Word or PDF attachment to 📧 mobility@uit.no
  💡 Good to know
  To avoid delays, make sure your personal details and arrival date have been completed by your home institution before requesting a signature from UiT.

♿ Studying with a disability

Students with disabilities, chronic illnesses, learning differences, or other special needs are entitled to reasonable adjustments in their studies and examinations to ensure equal access to education.

• Contact the appropriate adviser at your faculty for support with examinations, learning materials, accessibility, and other study-related adjustments: Studying with a disability | UiT
• 🌍 Incoming exchange students: please contact the Incoming Student Exchange Team preferrably before arriving in Norway: 📧 mobility@uit.no

📝 Examinations and grading at UiT

As a student, you are responsible for familiarising yourself with UiT's examination regulations, assessment methods, grading system, and examination procedures.

✅ Read more about examinations:
Examinations at UiT

📄 How to obtain your final transcript of records

UiT offers several ways to obtain and share your transcript of records, depending on your needs and the requirements of your home institution or employer.

1. Order a paper copy from the Student Information Desk

Visit the Student Information Desk on your campus:

🔗 Student Information Desk

Please bring a valid form of identification:

• National identity card (EU/EEA citizens)
• Passport
• UiT student card

2. Order a digitally signed transcript through Studentweb

This is the recommended option for most students.

1. Log in to Studentweb.
2. Select Orders from the top menu.
3. Choose a transcript in English or Norwegian.
4. After ordering, the document will normally appear under Documents within a few minutes.

🔗 Studentweb

3. Share your results through Diploma Registry (Vitnemålsportalen)

Diploma Registry (Vitnemålsportalen) allows you to share your academic results securely with educational institutions and employers in Norway.

• Current students can normally log in using Feide.
• Former students with a Norwegian national identity number can use ID-porten.

🔗 Diploma Registry (Vitnemålsportalen)

4. Request a transcript in a sealed envelope

If a university or educational institution requires a transcript in a sealed envelope, please send your request to:

📧 uitinfo@uit.no

5. Request a transcript from the Incoming Student Exchange Team

Incoming exchange students may also request a transcript from the Incoming Student Exchange Team:

📧 mobility@uit.no

🇳🇴 Norwegian language courses

Learning Norwegian can make everyday life in Norway easier and help you connect with local communities, student activities and future career opportunities.

UiT offers Norwegian language and literature courses at beginner, intermediate and advanced levels. These courses are available at the Tromsø campus.

✅ Read more about Norwegian language courses: Norwegian language courses

🎯 Free courses and activities

UiT offers a variety of free courses, workshops and activities throughout the academic year. Topics may include:

• Microsoft Office and digital skills
• First aid
• Healthy lifestyle and wellbeing
• Sustainability
• Safety on campus
• Foreign languages
• Stress management and study skills

Some course titles may be listed in Norwegian. Open the course announcement to check whether the course is also offered in English, or contact the organiser directly for further information.

You can also use the same website to find information about events, student activities, job opportunities and vacancies. The content can be filtered by campus location.

✅ Explore courses, events and opportunities: Tavla – What's happening at UiT?

✈️ Study abroad opportunities

Bachelor's and master's students at UiT have the opportunity to study abroad as part of their degree programme.

International exchange can broaden your academic, professional and personal horizons, while giving you valuable international experience and intercultural skills.

✅ Read more about studying abroad and the application process: Outgoing student mobility – how to apply

📖 Borrowing books from the University Library

• The University Library offers access to books, journals, databases, study spaces and academic support services.

  To borrow materials, you need a library card. Your UiT access card also functions as a library card. Alternatively, you may use a Norwegian national library card.

  • 📽️ Watch an introduction to the University Library and its services
  • 📚 University Library website

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  ✍️ Information literacy and academic integrity

  Academic integrity is an important part of university studies. All students are expected to understand how to use information sources correctly and avoid plagiarism.

  As part of the orientation period, new students are encouraged to learn about information literacy, source use and academic writing.

  UiT also offers an online course that you can complete at your own pace.

  🎓 Information literacy and academic integrity

❓ Need help?

• Technical and login issues (all students): Please contact IT Support using the studieinfo@hjelp.uit.no
• Course-related questions (incoming exchange students): mobility@uit.no

Student life is about more than lectures and exams. At UiT, you will have access to a wide range of services, support resources and social activities designed to help you settle into life in Norway, succeed academically and enjoy your time as a student.

🏠 Student housing

Student housing is managed by Samskipnaden (The Norwegian Arctic Student Welfare Organisation), not by UiT or the Incoming Student Exchange Team.

We strongly recommend applying for housing as early as possible, as accommodation can fill up quickly before the start of each semester.

✅ Find information about student housing:
Samskipnaden – Student housing

✅ Information for incoming exchange students:
Student housing for incoming exchange students

🔑 Arriving at your student accommodation?
Where can I collect my room keys?

📍 Navigating campus

Finding your way around a new campus can be challenging during your first weeks. We recommend downloading MazeMap, an interactive campus map that helps you find lecture rooms, study spaces, university buildings, student housing and other important locations.

✅ Access MazeMap:

• MazeMap for iPhone and iPad (App Store)
• MazeMap for Androids
• MazeMap in your web browser

✅ Direct campus maps:

• Tromsø campus
• Alta campus
• Narvik campus
• Harstad campus

🩺 Health and insurance essentials for international students

Your health and wellbeing are important parts of a successful study experience. Before and during your stay in Norway, make sure you understand the healthcare and insurance arrangements that apply to you.

The guide below provides information about:

• Healthcare services in Norway
• Health insurance requirements
• Medical assistance and emergency services
• Health screenings and vaccinations
• Mental health and wellbeing support
• Useful contacts and student support services

✅ Read more:
Health and insurance essentials for international students at UiT

💙 Student counselling and wellbeing services

Moving to a new country and starting university can be exciting, but it can also be challenging. The Student Counselling Centre offers support to both Norwegian and international students.

Experienced counsellors can help with personal, social and practical challenges related to student life, wellbeing and adapting to a new environment.

• 🩺 Student health and wellbeing services
• 📞 Contact the Student Counselling Centre

🎉 Student life and student organisations

Getting involved in student organisations, clubs and social activities is one of the best ways to meet people, make friends and build your network outside the classroom.

Whether you are interested in sports, music, volunteering, culture, politics or outdoor activities, there are many opportunities to get involved and become part of the student community.

✅ Explore student life at UiT:
Student life and organisations

🍽️ Food and eateries on campus

Samskipnaden operates cafés, canteens and food outlets on several UiT campuses, offering a variety of meals, snacks and drinks throughout the day.

✅ Explore food and dining options:
Food and eateries on campus

👨‍👩‍👧‍👦 Kindergartens for students with families

Students with children can find information about childcare services, kindergarten places and application procedures through Samskipnaden.

✅ Read more:
Kindergartens and childcare services

🧭 Survival tips for new students

Starting university in a new country can feel overwhelming at first. You may need to adapt to a new culture, climate, language and daily routines.

This guide includes practical advice about life in Norway, including mobile phone subscriptions, banking services, transportation, weather, shopping, campus life and other useful information for new students.

The guide has been created with advice from current and former students to help you settle into life at UiT and make the most of your experience in Norway.

✅ Read the guide:
Survival tips for new students