Ingrid Berntsen
Job description
Acting Manager for the Culture and Social Sciences Library (KS) (UB Building, Breivika) with responsibilities including:
- UB Building
- Duty schedules
- Evening shifts
- Events (loaning spaces)
Superuser/System Contact or responsible for:
- TOPdesk and chat
- Teams
- Alma Analytics (advanced user collections)
- Annual statistics for the Academic and Research Libraries (FFB)
- UB statistics (annual publication)
Case handler (service line - primarily digital contact points) and/or responsible for:
- UB chat service
- UB's mail reception
- UB's central switchboard
- Front desk shifts
- Management of literature collections, including storage (archive responsibility)
- Internship coordinator for Breivika
- Research Days coordinator at UB
- Supervisor for workplace training programs
Ongoing projects:
- Working group for collection preparation before relocation to the new UB building (Spring 2026) (leader)
Memberships:
- UB-BOTT Joint Collection Management, member of the working group
- Library Association's club board at UiT
- Library Association Troms District (deputy member, former leader)
Recent projects:
- UB's Service Declaration (2024-25)
- BOTT Libraries' National Library Project: Collection Management in Transition (2023-2025)
- Stimulab Project: Seamless Service from the Frontline (see project report) (2022-23)
- Implementation of TOPdesk at UB and UB chat service (project leader) (2020-22)
- Data migration to the cloud (shared documents) (2021)
- Relocation and closure of the Teacher Education Library (project leader) (2020-21)
- New website launch (2021)
Previous positions:
- Norwegian Library Association Regional Branch North (Various positions)
Previous responsibilities:
- Humord and classification at UB, and member of the Humord Coordination Group
- BIBSYS Bibliographic group (member)
- Subject group leader for metadata and systems, Department of Collections
- Head of bibliographic work and acquisitions coordinator - Natural and Health Sciences Library